When I pick up the phone and a customer wants to order a gift, in most cases, they also have a need to explain why the gift is needed. What their friend/loved one is going through whether it is an illness, a grieving or a happy occasion. Sometimes they cry on the phone. But in all cases I listen. I hear their stories and my customers end the conversation feeling a sense of relief.
They call me "The Basket Whisperer".
Alesse Antonik - owner, head designer
www.giftsforeveryreason.com
